Wednesday, October 19, 2011

Answer our IT Quality Survey

Image: Jeroen van Oostrom / 
FreeDigitalPhotos.net
This week we sent out an email to all staff and students asking them to complete a short IT service quality survey. We're just wanting to get some feedback from you about what you thought of the service you recieved from us, e.g. getting help with connecting to the wireless network, resetting you password or givinng us a call to get help with a computer problem.

This survey will help us to provide a better service to you as well as letting us benchmark ourselves against other universities. So it would be fantastic if everyone took 10 minutes to answer the questions. As a small incentive we're giving away a $50 eftpos gift card at the end of each week for the next two weeks to a lucky staff or student who answers the survey.

You have until the 28th of October to answer the survey. To access it just click on the link provided in the email sent out on Monday 17th October.

Thank you to those who have already answered the survey, your feedback is extremely valuable to us!

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