Monday, October 22, 2007

Librarians are ready to chat with you

The library is offering a new way for you to ask questions. In addition to the usual face-to-face service at the information desk, picking up the phone (07 55951510 or x51510) and emailing AskALibrarian, there is now the possibility of asking a question using the chat boxes on the library's website, here in the sidebar of this blog and soon from within iLearn.

This service is currently a trial and we would appreciate your feedback on the service. You can tell us what you think by commenting here on this blog post, or by using the feedback link beneath the chat box to answer just a few short questions.
We plan to offer this during the same hours that the Information Desk is staffed in the Main Library. 9.00am to 9.00pm during the week and 10.00am to 6.00pm on weekends. At times we may be called away from the desk, or be very busy at the desk. We'll keep our status as accurate as possible so you can see if we are online or not.

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